Generally, organisations use one of two approaches for micro-donations. Entities with a large client base that regularly purchases goods or services can easily integrate the micro-donation option into bills (see Case Study: Énergie Solidaire) or to cash registers or card payment devices. Smaller entities with fewer customers and more sporadic purchases may try to partner with large organisations or businesses (e.g. a supermarket, hardware store or even an energy supplier) that may be looking for ways to help their clients support local social causes. In some cases, very local shops or small businesses may be open to collaboration.

CEES pilots revealed three substantial barriers to efforts to establish either approach.

First, most ECs do not have a particularly large client base and sell only one product, on a monthly billing schedule. This makes it difficult to get a large volume of small donations. Second, small and local businesses may be keen to support local social causes but unable to absorb the costs and efforts linked to taking and transferring the donations.

Finally, for large entities with many customers and transactions, decisions about what organisations to support are typically made at company headquarters. While the local branch of a hardware store, for example, may like the idea of supporting local energy solidarity measures, they may not have authority to do so. While CEES anticipates micro-donations will not be feasible for most ECs, the case study of Énergie Solidaire offers insights into a successful scheme.

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The CEES project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 101026972.